Terms of Service and Pre-Contractual Information – Online Courses

The service

The service called “Online Courses (MOOCs)” is provided by:

Europass SRL
Via Sant’Egidio 12
50122 – Firenze

Contacts: europass@europass.it, Mon-Fri 8.30-17.30 +39 055 247 9995

The service offered consist of:

“Online Courses (MOOCs)”: online presentations (text, slides, videos) and proposed learning activities on the Teacher Academy Training Platform.

The prices of the courses and lessons vary according to the duration of the course and the number of lessons. IVA (VAT) is included and there are no registration fees.

Europass SRL reserves the right, at any time, to change any fees or charges for using any services provided on the Site (or to begin charging fees for any free service), provided that such changes will not apply to fees or charges paid prior to the time of the change.

Europass SRL’s Intellectual Property

The Site and any trademarks, logo, sample code, software, and other content and assets that Europass SRL provides to you as part of the Services are protected by intellectual property rights. Using our Site does not give you ownership of any such intellectual property rights. You may not use content accessible from our Site unless you obtain prior permission from its owner or are otherwise permitted by law. You are not permitted to use Europass SRL’s logos related to the Services without our prior consent. Do not remove, obscure, or alter any text or proprietary notices contained in the Site. You cannot use the Site Materials to construct any kind of database.

Terms of payment

Buyers can pay with their credit card or through Stripe: payments are collected at the moment of the registration.

Pre-contractual information on the right of withdrawal

The buyer has the right to withdraw from the contract, without stating a reason, and therefore to renounce the course/the lectures, within 14 days of booking the service.

The buyer must express his intention to exercise the right of withdrawal within this term, through an explicit declaration contained in an e-mail to be sent to the addresses indicated above. (For this purpose, the type form below can be used).

In case of exercise of the right of withdrawal, the buyer will be entitled to a full refund of what has already been paid, by the same means of payment used.

Exceptions to the right of withdrawal: if the purchase of the service took place after the 14th day free from the date agreed for the lesson/course, the buyer will not be able to exercise it and will not be entitled to a full refund of the amount paid. The buyer can still propose a different date for the provision of the service and the trainer reserves the right to accept or reject this change.

Forms for exercising the right of withdrawal:

Online Courses (MOOCs)

Standard withdrawal form pursuant to art.49, comma 1, lett. h) of the Decreto Legislativo n. 21 of 2014
(complete and return this form only if you wish to withdraw from the contract)

Via Sant’Egidio 12
50122 – Florence
email: europass@europass.it

With this I_________________________ notify the withdrawal from my contract of sale of the following service: “Online Course (MOOC)” _________________________booked on _____________.

Buyer data:

Purchaser’s signature (only if this form is notified on paper)


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